Terms Of Use
These User Terms apply to all your activities on the IMT-PM website, the IMT-PM mobile applications, and other related services (“Services”).
1. User Accounts
You need an account for most activities on our platform, including to study or to download a certificate of completion and learning report. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information in your profile account on our website. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account.
If you share your account login credential with someone else, you are responsible for what happens with your account and IMT-PM will not intervene in disputes between students who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our support team. We may request some information from you to confirm that you are indeed the owner of your account.
2. Payments and Refunds
- Payment
You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as Paypal, direct debit, or mobile wallet) for those fees. IMT-PM works with third-party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. Check out our Privacy Policy for more details.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within two (2) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payments.
- Refunds
If the course you purchased is not what you were expecting, you can email a refund request to support@imt-pm.com. Depending on the date you request a refund and your study progress, IMT-PM will accommodate a refund for you as follows:
If you send a refund request within two days of your purchase and you haven’t completed any course, you will receive a full refund (100% value of the purchase minus 5% payment gateway processing fee).
If you send a refund request after two days and within seven days of your purchase and you haven’t completed any course, you will receive a partial refund (50% value of the purchase minus 5% payment gateway processing fee).
No refund is due to you if you request it after the 7-day guarantee time limit has passed.
IMT-PM will issue the refund within 24 hours after your refund request is approved. The time you receive the refund amount depends on the bank issued your cards.
At our discretion, if we believe you are abusing our refund policy, we reserve the right to ban your account and to restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms, you will not be eligible to receive any refund.
3. IMT-PM’s Rights
All right, title, and interest in and to the IMT-PM platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by students) are and will remain the exclusive property of IMT-PM. Our platforms and services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing gives you a right to use the IMT-PM name or any of the IMT-PM trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding IMT-PM or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.
Privacy Policy
1. Data You Provide to Us
We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.
When you create an account and use the Services, we collect any data you provide directly, including:
- Account Data: In order to use certain features (like enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, and assign you a unique identifying number (“Account Data”).
- Profile Data: You can also choose to provide profile information like a photo, contact number, address, country, or other data. Your Profile Data will be publicly viewable by others when you give us your testimonial.
- Course Data: When you enroll in and take courses, we collect certain data including which courses, assignments, and quizzes you’ve started and completed, answers to questions, and other items submitted to satisfy course requirements.
- Student Payment Data: If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, IMT-PM does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
- Communications and Support: If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means. We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.
The data listed above is stored by us and associated with your account.
2. What We Use Your Data For
We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, and as required by law or necessary for safety and integrity.
3. Security
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
4. Your Rights
You have certain rights around the use of your data, including the ability to opt-out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update your account from within our Services, and can also contact us for individual rights requests about your personal data.
5. Updates & Contact Info
When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email support@imt-pm.com with any questions, concerns, or disputes.