FAQ – Online PDU Courses

IMT-PM holds the prestigious status of being a PMI® Authorized Training Partner (Premier tier) with ATP ID 4760. As a result, all our PDU courses are fully registered and approved by PMI®. You can find our profile and PDU courses listed on the PMI® Continuing Certification Renewal System (PMI® CCRS).

To access IMT-PM’s profile, kindly visit IMT-PM on PMI® CCRS: https://ccrs.pmi.org/search/provider/1000005792

To verify our Credly badge, access this link: https://www.credly.com/badges/46973c9c-0744-486f-adca-62420586b028/

Verifying PDUs in a PDU Bundle

PMI® mandates that Authorized Training Partners provide training courses of up to 35 PDUs each. Courses exceeding 35 PDUs are divided into smaller units. Thus, PDU Bundles from IMT-PM consist of multiple courses.

For instance, to verify the pre-approved PDUs in a 60 PDU Bundle, you must verify the PDUs for each course within the bundle. The bundle description includes links to “course information on PMI® CCRS” for each course. Click these links to view the approved PDUs for each course.

We accept Apple Pay, PayPal, VISA, MasterCard, Discover, JCB, and American Express.

Step 1. Select Course: Click on the course to view details and “Buy now”.

Step 2. View Cart: Hover over the “Cart” button on the website header and select “View bag & Checkout”. Verify the quantity of courses you requested on the Cart page, adjust by deselecting (using the ‘X’ mark on the left-hand side of the item) or entering the correct quantity in the Quantity column. Click “Update cart” to save your changes. Select “Proceed to checkout”. 

Step 3. Review Checkout: Complete the Billing details on the checkout page, carefully review once again in the ‘Your order’ section. If the selected course and quantity are correct, proceed to choose your payment method:

• Apple Pay: Click “Buy with Apple Pay”.

1. Bank Card: Input VISA, MasterCard, Discover, JCB, and American Express information.

• PayPal: Click on the yellow “PayPal” button to navigate to the PayPal payment page.

Step 4. Confirmation: Check your email for a receipt and login information. If you don’t see it, check your spam or bulk email folder.

Step 1. Visit Website: Go to IMT-PM Learning Website.

Step 2. Log In: Enter your username and password (sent to your email), then click “Sign In”.

Step 3. My Courses: Click on “My Courses” at the top-right corner to view all your purchased courses.

Step 4. Start Course: Select the course you want to learn and click “Start Course” or “Continue”.

Step 5. Learning Window: The course window will open with a presentation, audio, and transcript. Click “Start to learn” or “Continue to learn”.

Learning Window Features

At the bottom of the learning window, there are 4 buttons to operate your learning progress.
• Play/Pause: Click to play or pause the audio.
• Next Chapter: Click to go to the next chapter.
• Switch Slides: Use these buttons to move forward or backward through slides.

Course Information

At the right side of the learning window is some information about the course:
• Learning Progress: Displays your completion percentage.
• PDUs Claim Code: a 10-digit code for reporting PDUs on PMI® CCRS.
• Overview: Introduction to the course.
• Content: Lists chapters/lessons with duration and progress percentage. You can select chapters in any order.
• Transcript: Detailed description of the lecture slides.

Notes
• Ensure you listen to the entire audio; missing any part will prevent 100% completion and certificate generation.
• Reload the webpage to view your current learning progress.

Step 1. Access PMI® CCRS: Visit ccrs.pmi.org and log in with your PMI® account.

Step 2. Navigate to PDUs: Click on “PDUs” and then “Report PDUs”.

Step 3. Get PDU Claim Code: Log in to your IMT-PM account at IMT-PM eLearning and access your course to find the 10-digit PDU Claim Code in the course learning window.

Step 4. Enter Claim Code: On the PMI® CCRS website, click “I have a claim code”, enter your PDU Claim Code, and click “Apply”.

Step 5. Fill in Course Details: The course information will load automatically. Enter the start date (when you began the course), the end date (as on your certificate of completion), and your course rating.

Step 6. Submit Claim: Agree to the accuracy of your claim, then click “Submit”. Your PDUs will be approved by PMI® and added to your renewal cycle automatically.

Step 1. Receive Email: Upon course completion, expect an email with instructions to download your certificate & report within 1 hour.

Step 2. Access IMT-PM Account: Log in to your IMT-PM account and visit “My course” at this link.

Step 3. Download: Click the “Certificate/Report” button and allow the website to download the certificate/report.

Step 1. Access Forgot Password: Go to the IMT-PM login page (link here) and click “Forgot your password?”.

Step 2. Submit Email: Enter your email address and click “Submit request”.

Step 3. Reset Password: Check your email for a code. Enter the code, your new password, and confirm it. Then click “Submit request”.

Step 1. Receive Confirmation Email: Upon course completion, you’ll receive a confirmation email containing a review link: Review Link.

Step 2. Provide Information: Input your name, email address, select the course title, and leave your feedback. All fields are mandatory.

Step 3. Submission: Click “Submit” to share your feedback about our courses.